One of the frequent arguments against investing in professional development is "What happens if I train my people and they leave?" A better question is "What happens if you don't train them and they stay?"
Pinnacle Training & Development was created almost 20 years ago, in response to the new skills development and training landscape that developed with the emergence of the SETAs, the NQF and SDFs.
Clients needed skilled Skills Development Facilitators to get them the SETA grants that became available, create targeted Workplace Skills Plans and make training happen. This is where we started.
Today, we focus on a range of interventions to enable organisations to enhance their most valuable asset – their people!
There are 4 Skills Development Facilitators and 3 Trainers in the team, bringing a wealth of experience and expertise around working with various SETAs, sourcing grants and providing training from factory floor to boardroom! We also have some smart techie dudes to help with the techie work.
We have significant experience in the Food Manufacturing and Clothing/Textile industries, but work with clients in Training, IT, Sales & Marketing, Logistics, Wholesale & Retail, Insurance and Legal industries. However, our focus is people development which transcends specific industry.
Our approach is hands on and personal based on building strong relationships with our clients. Our goal is to give you and your business the solutions it needs, not a one-size fits all service.
We can meet with clients, train, and coach - both face to face and remotely via Zoom and MS Teams. As such, we work with clients, locally, nationally and internationally! Our client base ranges from Pinetown (KZN) to London.
Pinnacle Training & Development is a corporate member.
Tracey is registered with Comensa as a coach practitioner.
Tracey is registered as an Associate Certified Coach
Tracey has a degree in Education and Psychology and has spent the last 20 years working in adult education and organisational development.
She is a past KZN regional chairperson of the ASDSA (The Association for Skills Development in South Africa), and is a current member of COMENSA, and the ICF (The International Coaching Federation).
Tracey loves travelling and exploring new places, especially with friends and family. When not studying or working or exploring, she enjoys hiking, walking on the beach and reading.Get in touch
Mariana joined Pinnacle Training & Development in 2019 bringing with her, her vast experience of the manufacturing environment.
She obtained an Education, Training and Development (ETD) (NQF 6) Diploma from the Rand Afrikaans University and she is a qualified Assessor and Moderator.
Mariana has a history of ±25 years working with different manufacturing industries. She began working for a Training Board and later for a SETA, firstly as a Quality Assurance Coordinator and then as Regional Manager for KZN. She also worked in a factory environment where she established and managed a fully accredited training school. She is passionate about training and development and is a dedicated Facilitator with very strong work ethics.
When she is not working to bring positive change to other people's lives, Mariana loves being creative and can be found in her studio creating masterpieces.Get in touch
Abi joined Pinnacle Training and Development in 2008 and is the backbone of learner administration and service provider liaison for many of our clients. Her warm, friendly, bubbly personality enables her to develop strong relationships with our clients, service providers and learners.
Abi is mom to an energetic little boy and equally energetic husband. When not chasing after them, she even finds time for exercise!Get in touch
Shayne is an experienced ETD practitioner with excellent administrative skills. He has a Bachelor of Business Administration as well as a Post Graduate Diploma in Project Management. In addition to his SDF and Training Coordinator/Administrator duties, he oversees new projects within Pinnacle TD and is one of our valued Techie Dudes.
In his free time, Shayne is an avid weightlifter, enjoys going on hikes with friends and taking his dogs out on adventures.Get in touch
Abri oversees the AET (Adult Education & Training) and FLC (Foundation Learning Competence) training projects run across many client sites and provides tutoring to learners needing additional help, especially with English, Maths and Science. He is currently completing his own BSC degree. Abri is also an Excel whizz, streamlining systems and making client reporting simple and easy to carry out. He works closely with Shayne on new projects requiring tech expertise and system integration. Abri is another talented creative whose drawing skills are exceptional!Get in touch
Our clients love us because we help them develop their most valuable asset!
The Kwaden Group have relied on Pinnacle Training & Development to cater for our skills and development needs for over two decades.
Pinnacle have become more than merely a service provider. Having gone to great lengths to understand and cater for our changing needs over the years they have integrated themselves into various aspects of our business, from running a well-respected in-house Adult Education and Training Centre on our behalf to Assisting with Mandatory and Discretionary Grant submissions. Pinnacle simply are the backbone of our businesses learning and development efforts. Their expertise and guidance in the complex and dynamic arena of Skills Development has been invaluable. We hope to have a long affiliation with them yet.
In 2019 after major surgery ... just out of the wheelchair and Zimmer frame, and unable to walk more than a few paces ... Tracey came to my home – where we worked together at finding a better future for me. I had a huge amount of baggage that needed dealing with – Tracey handled it superbly – with passion and caring. Tracey was able to help me to find solutions and provide specific exercises that I could use to learn from my past. I believe that my life is far better and richer for the time spent in these coaching sessions. I would, without any hesitation, recommend Tracey as a life coach.Sharon Fuchs Private Client
Thoroughly rewarding process!
With a combination of listening, insight, patience and humour, Tracy has guided me through the life and career coaching process over the past few months. With the work on analysing choices, values and unpacking goals, Tracy has helped me and continues to help me lay a foundation for future choices and balance all the different aspects of my life! Along the way, there were also fun, practical suggestions which helped me move forward with some of my creative projects which bring joy to me. A challenging, thought provoking and thoroughly rewarding process which I definitely aim to continue with!
I have been working with Tracey for a year now, in what has been a stressful and challenging world - I have found this Life Coaching to be extremely beneficial, giving me the ability to look at my challenges and working through them in a structured way. Looking at things that I recognize I cannot control has taken away the anxiety of the unknown and has enabled me to focus, instead, on what I can control. The 'unpacking' of ideas and plans has given me greater insight into finding solutions for things in a more structured and well thought out way - no longer fuzzy ideas which sound good!!! Using the SWOT Analysis has been incredibly helpful in enabling me to evaluate my options. It has been a positive and affirming experience working through this course with Tracey.Beverly Leuner Private Client, UK
My interaction with Pinnacle Training & Development regarding PXTs has always been a great one. I could tell how much you worked to be more collaborative during feedback meetings, which I really admire you for. My turn around time in receiving feedback is great, as it allows me to keep my 24-hour turn around time with my client. Thanks to your focus and determination in going the extra mile and managing many PXTs at once, I have always met my goals with my clients ... and happy clients at that by the end of the project.Ella Training Provider, Customised Training Specialists (SA)